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""Proctor Financial, Inc."":http://www.pfic.com, a Michigan-based provider of lender-placed hazard insurance and related services, received the ISO 9001:2008 certification in January.
According to a statement from the company, its objective in seeking the certification was to monitor, control, and continually improve the quality of its lender-placed insurance processes pursuant to the ISO 9001:2008 standards.
[IMAGE] [COLUMN_BREAK]""Proctor Financial has always had a strong commitment to providing exceptional quality while serving clients,"" said Valentine Dickerson, the company's SVP of compliance. ""Receiving the ISO 9001:2008 certification empirically demonstrates our commitment to quality service.""
The ISO 9001:2008 certification is the most recent version in the ISO 9000 series. Perry Johnson Registrars, a full-service registrar that carries multiple international accreditations, conducted the audit.
""The disciplined attention to detail and continuous improvement embodied in the ISO 9001 designation represents the key underpinning in our commitment to serve our clients' needs,"" company president, Paul Glantz, said. ""It is at the heart of our value proposition.""
Proctor Financial is a wholly owned subsidiary of ""Brown & Brown, Inc."":http://www.bbinsurance.com/, an independent insurance intermediary with over 70 years of continuous service. Proctor Financial provides lender-placed hazard insurance products for borrower and bank-owned properties directly through financial institutions or indirectly through property and casualty insurance agents working with these entities.
