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Wipro Gallagher Tailors Product Offerings for Market Segments

Franklin, Tennessee-based ""Wipro Gallagher Solutions"":http://www.gogallagher.com (WGS), a provider of end-to-end lending solutions for financial institutions, has redefined its fulfillment offerings to better meet the demands of middle- and top-tier lenders and their servicers.

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WGS has revised its business process outsourcing (BPO) packages depending on the lender's volume of originations and service offerings.

On the servicing side, the company's Complete Subservicing Offering supplies clients with a full private-label solution in partnership with a leading U.S.-based sub-servicer. According to WGS, this end-to-end offering enables significant per loan cost savings for its clients.

The Back Office BPO Solution supports a full range of functions within the servicing stream, including payment

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processing, reconciliations, loan modification, and loss mitigation. WGS' delivery staff works within servicer's existing technology and workflow process.

For originators, the company's Platform BPO Fulfillment Solution offers an end-to-end mortgage origination fulfillment solution including all services from the point of application. It utilizes shared resources and technology based out of WGS' Nashville delivery center.

The company's Integrated BPO Solution is tailored to meet a client's specific needs and is inclusive of support functions in the areas of loan processing, loan underwriting analysis, closing, funding coordination, and post-closing delivery. Here too, the delivery staff works within the client's existing technology and workflow process.

WGS' Traditional BPO Solution provides support for lenders throughout loan processing or post- closing, or sub-functions of these roles. Clients provide the standard loan lifecycle processing functions while WGS' team provides integrated back-office support. Work is performed based upon client-specific processes and procedures.

""Wipro Gallagher Solutions has reorganized its private-label BPO offerings into packages that are simple to understand and are tailored to specific markets,"" said Narayan Bharadwaji, business head for WGS.

""The new packaging better serves our customers to fit their specialized needs and provides more flexibility to enable our customers to focus on their core business and target markets,"" Bharadwaji added.

About Author: Carrie Bay

Carrie Bay is a freelance writer for DS News and its sister publication MReport. She served as online editor for DSNews.com from 2008 through 2011. Prior to joining DS News and the Five Star organization, she managed public relations, marketing, and media relations initiatives for several B2B companies in the financial services, technology, and telecommunications industries. She also wrote for retail and nonprofit organizations upon graduating from Texas A&M University with degrees in journalism and English.
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